{"id":777,"date":"2026-08-14T14:45:28","date_gmt":"2026-08-14T14:45:28","guid":{"rendered":"https:\/\/staging.n2oall.com\/return-refund-policy\/"},"modified":"2026-08-15T12:01:22","modified_gmt":"2026-08-15T12:01:22","slug":"return-refund-policy","status":"publish","type":"page","link":"https:\/\/iceburnnic.com\/fr\/return-refund-policy\/","title":{"rendered":"Return &#038; Refund Policy"},"content":{"rendered":"<p class=\"ib-policy-notice\">Contact Iceburn before returning an item so the order details can be reviewed and the correct next step provided.<\/p>\n<section class=\"ib-policy-section\">\n<h2>Start with the order details<\/h2>\n<p>Do not send a product back without receiving return instructions. Contact Iceburn with the order number, the email used at Checkout, the product involved, and a clear description of the issue.<\/p>\n<\/section>\n<section class=\"ib-policy-section\">\n<h2>Incorrect, damaged, or missing items<\/h2>\n<p>Report the issue with clear details and, where useful, photographs of the item and shipping package. Iceburn will review the order information and provide the next step. This process does not promise a particular replacement, return, or refund outcome.<\/p>\n<\/section>\n<section class=\"ib-policy-section\">\n<h2>Change-of-mind requests<\/h2>\n<p>Contact Iceburn before returning an item. Eligibility may depend on the product, its condition and packaging, handling considerations, and the circumstances of the request. Items sent without instructions may not be accepted.<\/p>\n<\/section>\n<section class=\"ib-policy-section\">\n<h2>Refund handling<\/h2>\n<p>If a refund is approved, it is handled through an available method appropriate to the order. Processing time can vary after the refund is issued. Shipping costs and other order-specific amounts are reviewed as part of the request.<\/p>\n<\/section>\n<section class=\"ib-policy-section\">\n<h2>Start a request<\/h2>\n<div class=\"ib-contact-paths\"><a href=\"https:\/\/wa.me\/16055855790\"><span>WhatsApp<\/span><br \/>+1 605 585 5790<\/a><a href=\"https:\/\/t.me\/+16055855790\"><span>Telegram<\/span><br \/>+1 605 585 5790<\/a><a href=\"mailto:smithkent357@gmail.com\"><span>Email<\/span><br \/>smithkent357@gmail.com<\/a><\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"<p>How to contact Iceburn Nic about incorrect, damaged, return, or refund requests.<\/p>","protected":false},"author":12,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-777","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/iceburnnic.com\/fr\/wp-json\/wp\/v2\/pages\/777","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/iceburnnic.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/iceburnnic.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/iceburnnic.com\/fr\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/iceburnnic.com\/fr\/wp-json\/wp\/v2\/comments?post=777"}],"version-history":[{"count":2,"href":"https:\/\/iceburnnic.com\/fr\/wp-json\/wp\/v2\/pages\/777\/revisions"}],"predecessor-version":[{"id":810,"href":"https:\/\/iceburnnic.com\/fr\/wp-json\/wp\/v2\/pages\/777\/revisions\/810"}],"wp:attachment":[{"href":"https:\/\/iceburnnic.com\/fr\/wp-json\/wp\/v2\/media?parent=777"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}