This policy explains how information may be handled when customers use the Iceburn store or contact Iceburn.
Information customers provide
The storefront may receive information entered during browsing, contact, account, Cart, Checkout, and customer-service interactions. This can include name, email, phone number, billing and shipping address, order contents, quantities, and messages sent to Iceburn.
How information is used
- Operate the storefront, Cart, Checkout, customer accounts, and orders.
- Calculate shipping from the delivery destination and order subtotal.
- Communicate about an order or respond to an enquiry.
- Maintain site security, diagnose technical problems, and improve store operation.
- Maintain records where required for store operation or applicable obligations.
WordPress, WooCommerce, and service providers
The site uses WordPress and WooCommerce. Hosting, email, analytics, security, delivery, payment, and other service providers may process information as needed to provide their services. Payment options made available at checkout may be subject to the provider’s own privacy terms.
Cookies and similar technologies
WordPress, WooCommerce, security, analytics, and related services may use cookies or similar storage for essential store functions, sessions, preferences, measurement, and security controls.
Retention and choices
Retention depends on the purpose for which information was collected, store operations, and applicable recordkeeping requirements. Privacy questions or requests can be sent to smithkent357@gmail.com. Identity verification may be required before acting on a request.
Security and updates
Operational and technical safeguards are used to protect the storefront, but no internet service can promise absolute security. This policy may be updated when store practices or service providers change.